Apple (AAPL.O) announced on Saturday that it has identified a few factors leading to higher-than-expected heat levels in new iPhones. This includes a bug found in the iOS 17 software, which will be resolved in a forthcoming update.
Addressing complaints about the new phones becoming excessively warm, Apple clarified that the device might exhibit increased warmth in the initial days “after setup or restoration due to heightened background activity.”
Individuals examine the recently released iPhone 15 Pro as Apple’s latest iPhone 15 becomes available for purchase in China at an Apple store in Shanghai, China, on September 22, 2023. (Image credit: REUTERS/Aly Song/File Photo – Licensing rights secured)
A promotional advertisement for the Apple iPhone 15 is visible as the device is officially launched for sale in China at an Apple Store in Shanghai, China, on September 22, 2023. (Image credit: REUTERS/Aly Song/File Photo – Licensing rights obtained)
A gentleman examines Apple iPhones at a store in Bilbao, Spain, on September 14, 2023. (Image credit: REUTERS/Vincent West/File Photo – Licensing rights secured)
A woman looks at a new iPhone 15 Pro and a Huawei Mate 60 Pro as Apple’s new iPhone 15 officially goes on sale across China, at an Apple store in Shanghai, China September 22, 2023. REUTERS/Aly Song/File Photo Acquire Licensing Rights
A gentleman carries a bag containing a new iPhone as Apple’s latest iPhone 15 is officially launched for sale in China, near an Apple Store, in Shanghai, China, on September 22, 2023. (Image credit: REUTERS/Aly Song/File Photo – Licensing rights secured)
Apple has identified another problem related to recent updates of third-party apps that are placing excessive demand on the system. The company is collaborating with app developers to implement solutions, and these fixes are currently being deployed.
Among the third-party apps causing this concern are Asphalt 9, Instagram (owned by Meta), and Uber. Instagram has already resolved the issue with its app on September 27.
The forthcoming iOS 17 bug fix will not compromise performance as a solution for the iPhone’s temperature concerns.
Apple, based in Cupertino, California, clarified that overheating in the iPhone 15 Pro and Pro Max is not attributed to the device’s design. Instead, the new titanium shells enhance heat dissipation, unlike the previous stainless steel models.
Additionally, Apple assured that this issue does not pose any safety or injury risks and will not affect the phone’s long-term performance.
Reported by Juby Babu in Bengaluru, edited by Nick Zieminski.
