Amazon disclosed in its inaugural transparency report, as mandated by the EU Digital Services Act (DSA), that it has a user base of over 181 million individuals in the European Union. The company also stated that it directly employs over 150,000 individuals in the region.
The Digital Services Act (DSA), which was introduced in August, established fresh regulations concerning content moderation, user privacy, and transparency for platforms and search engines classified as very large online platforms (VLOP). These VLOPs were identified as having more than 45 million users within the EU.
Amazon has disputed its categorization within this group, contending that it does not hold the position of the largest retailer in any of the European Union nations where it conducts its operations.
The Amazon store experiences its most substantial presence in Germany, where it boasts over 60 million monthly active users, with France following closely with 35 million users, as indicated in the report.
Furthermore, the company maintains corporate offices in 50 European cities and operates 250 logistics centers within the European Union.
During the initial six months of 2023, the company reported that it proactively initiated 274 million actions to eliminate content that contravenes its policies or other forms of non-illegal content.
In the same period, Amazon received 8,863 legal requests from European Union governments seeking information about users of its services.
Reported by Supantha Mukherjee, with editorial adjustments by Sharon Singleton